Insurance Inspections That Stand Up to Scrutiny.

Automated reminders, extracted actions and tracked evidence reduce missed inspections and follow-up.

Insurance risk, clearly exposed

View every inspection in a single, clear timeline and link outcomes directly to each property and asset. Risks, trends and issues are visible instantly, to everyone who needs to act.

Your Full Inspection History, Instantly

We allow you to surface every inspection in one clear timeline, giving you immediate visibility of the risks, trends and previous outcomes of an asset.

Property-Level Risk Clarity

We link your inspection data directly to the individual properties and assets, so any issues or risks are visible to the whole team.

Less Admin. More Assurance.

With True Compliance, inspections trigger reminders and actions without any intervention and remedials are pulled directly from your documentation with actions closed automatically when valid certificates are received.

Inspections That Manage Themselves

Get automated reminders and automatically extracted actions for planned maintenance reducing manual oversight and removing the risk of a missed inspection.

Remedials That Are Tracked to Closure

We ensure that actions are pulled directly from inspections and we automatically close them when up-to-date certificates are received.

End-to-End Insurance
Compliance, Simplified.

Bring every aspect of insurance compliance together in one intelligent platform that aligns inspections with PPM, automates action management, and assigns tasks instantly giving you complete visibility, accountability, and control from inspection to resolution.

Centralised Management

True Compliance offers a smart and highly configurable system that consolidates all your insurance compliance needs in one place. This includes managing insurance inspections for various components such as LOLER, lifts, playgrounds, and pressure vessel compliance or servicing. By centralising these processes, True Compliance simplifies your compliance management and improves your assurance.

PPM and Insurance Inspection Alignment

True Compliance automatically synchronises your planned preventative maintenance (PPM) schedule with insurance inspections, making it easy to track and manage both concurrently. This alignment optimises your maintenance efforts and ensures you don’t miss critical inspections.

Efficient Action Extraction and Allocation

True Compliance streamlines the process of handling insurance inspection actions. It automatically extracts each individual action and allocates them to the right staff members, teams, or contractors based on the rules you’ve defined for each specific action requirement. This automation reduces manual work, speeds up response times, and ensures the right personnel handle the necessary tasks.

Comprehensive Action Management

True Compliance allows the user to collect, store, and track evidence of activity related to each action resulting from your insurance inspections. You can add notes, attach documentary evidence, or include photographic documentation to support the completion of these actions. This feature enhances accountability, transparency, and audit ability in your compliance management process.

Talk with the team about insurance inspections.

Like what you’ve read so far? Why don’t you book in for a quick chat with one of our team to see how True Compliance can help with your compliance challenges.

Insurance Compliance FAQs

How does True Compliance help with LOLER compliance?

LOLER places the duty of regulatory compliance upon the owners, operators or people with control over lifting equipment. All lifting operations must be properly planned, appropriately supervised and carried out in a safe manner, with documentation evidencing this. True Compliance enables you to safely store and easily access all relevant compliance documentation in one centralised location, whilst also reminding you of key deadlines such as renewal and expiration dates.

Can users collect and store evidence of activity against actions from Insurance Inspections within True Compliance?

Yes, True Compliance allows users to collect and store evidence of activity against actions resulting from Insurance Inspections. This can include notes, documents, or photographic evidence to support the completion of these actions.

Does True Compliance stay up to date with the latest LOLER requirements?

Yes, True Compliance is a cloud-based solution that enables it to be well-supported with real-time updates. This ensures that the compliance platform that you are using is up to date, helping to protect your tenants whilst also keeping your properties compliant.

Does True Compliance provide real-time reporting for Insurance Inspections?

True Compliance offers real-time reporting for Insurance Inspections. Users can access dashboards and dedicated reporting tools to monitor the compliance status, identify areas of concern, and track performance against set targets or Key Performance Indicators (KPIs).

Can LOLER certificates be stored on True Compliance?

Yes, LOLER certificates can be stored on our online compliance platform. Our tools will automatically extract the pertinent information such as renewal dates, helping you to stay compliant with LOLER.

What does LOLER stand for?

LOLER stands for The Lifting Operations and Lifting Equipment Regulations 1998.

How often should Insurance Inspections be conducted for residential properties?

The frequency of Insurance Inspections can vary based on the type of equipment or facility. Generally, inspections should occur annually, but specific requirements may differ based on the equipment and local regulations.

What is LOLER?

LOLER is a set of regulations which covers the safe operation of lifting equipment. It is designed to reduce the health and safety risks of people using the lifting equipment by ensuring a set safety standard is adhered to.

What types of assets and equipment are typically subject to Insurance Inspections in housing properties?

Common assets and equipment subject to Insurance Inspections include lifts, heating systems, electrical installations, pressure vessels, fire safety equipment, playgrounds, and more. The specific items can vary depending on the property’s features and local regulations.

What equipment is LOLER relevant to?

LOLER only applies to lifting equipment that is used at work. Some lifting equipment, in particular continuous types that transport people from one level to another are often not considered lifting equipment so are not subject to the specific provisions set out within LOLER.
Examples of equipment that requires a LOLER inspection:

Passenger lifts
Goods lifts
Scissor lifts
Cherry pickers
Dumb waiters
Many more…

How can housing providers keep accurate records and evidence of Insurance Inspections for compliance purposes?

Compliance management software allows housing providers to store records, certificates, and evidence from Insurance Inspections securely in a digital format. This ensures accurate record-keeping and easy access when needed.

What is a LOLER inspection?

A LOLER inspection will involve a thorough examination of the lifting equipment by someone defined by the Health and Safety Executive (HSE) as a ‘competent’ person. This LOLER inspection can also be referred to as an insurance inspection. The inspection is to ensure that the equipment is safe for use and operation.

Is a LOLER certificate a legal requirement?

Yes, it is illegal for lifting equipment to operate without a current and in-date LOLER certificate.